Henry Simpson

· Generalist ·

I build better ways to work.

I lead teams, build useful tools and turn operational problems into measurable results.

My work spans operations, people leadership, supplier management, financial strategy, data, technology and delivery.

In measured financial outcomes throughout FY26. Half came from the recovery results of my specialised teams, while the other half came from portfolio sale strategies I implemented and process improvements I designed.

Henry Simpson wearing a dark suit and blue tie
Henry SimpsonSydney

Selected work

A few examples of the work.

I work across daily operations, suppliers and partners, commercial decisions and change programs; guided by the data at every step. Here's some examples of how I turned that range into results.

Recovery
Team operations

Increased recoveries 10% with 28% less time spent.

Focused strategies helped the team increase total recoveries while spending less time.

I led the team and built reporting and workflows that focused effort on higher-value work.

Commercial
Portfolio transaction

Added over $10m in additional value to a large portfolio transaction.

With colleagues and stakeholders, I identified opportunities in the data and developed strategies to increase value.

I built a data pipeline and BI dashboard that we used to plan, target, execute and track results.

Change
Customer operations

Business lead for a major telephony and workflow change affecting over 120 staff.

The migration improved data security and reporting and modernised the telephony stack.

I was the key business contact, drafted requirements and test plans, and supported rollout with affected teams. We delivered the change in six weeks.

Suppliers
Partnerships

Managed 15 suppliers simultaneously and exited five other problematic relationships.

I negotiated better terms and helped suppliers lift performance through regular reviews and clear data.

I built strong working relationships and worked with internal legal to draft vendor and sale agreements.

How I work

I build to empower others to work better.

  1. Understand the problem
  2. Imagine a better way
  3. Build and test the fix
  4. Help others use it

Early in my career, I watched staff routinely stumble over a simple but frustrating process that caused real regulatory breaches. For years everyone had put up with it, I decided to fix it. I built a custom copy/paste excel calculator that eliminated breaches overnight. That experience taught me the blueprint which I've made my brand: identify issues that others have ignored, take the time to understand it properly, make a practical fix and help people use it.

Experience

Education
Bachelor of Science (Chemistry)
The University of Sydney

Experience.

Consistently strong performance reviews across FY24–FY26.

  • FY26Outstanding5/5
  • FY25Exceeds Expectations4/5
  • FY24Exceeds Expectations4/5

Manager, Default Management Projects

External assurance and workforce modelling following portfolio closure work.

Manager, Partner Performance

Portfolio transaction strategy, supplier relationships, Power BI reporting and business requirements for a customer operations system migration.

Team Leader, Car Loan Collections

Led eight specialists and built tools and scorecards to improve everyday work.

Senior Associate, Financial Assistance & Collections

Customer support, complex investigations and process improvement.

Contact

Get in touch.

I’m looking for an ambitious company with a big vision, where I can take ownership, wear many hats, think big, move quickly and help build something meaningful together.

henrywilliamsimpson@gmail.com ↗ +61 412 168 986 ↗ Connect on LinkedIn ↗